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FAQ

Are your prices EXW prices?
Rates available in our catalog are EXW prices. To received quotation for transport cost, please contact us to receive a quotation as soon as possible..

What are the modes of payment?
We required the international bank transfer at the order. For any questions about payment possibilities, please contact us.
What are the delivery times ?
As we are distributor, we proceed at the order. The manufacture of the machines can take between 1 to 4 weeks.

How long are the machines guaranteed and how is the technical service going?
The material is guaranteed one year date of installation of material made by our team. In case of installation by an other company, goods are guaranteed one year date of invoice. We have technical partners around the world to offer the best technical support to our customers.

How to order spare parts ?
To order spare parts, please contact us.

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